Do Museums Need Software? The Case of the Perkin Elmer HTS 7000 Bio Assay Plate Reader
A recent post on this blog about the PRECARD risk assessment software sparked a number of comments on how to handle the problem of software in museum collections. Almost by default, software becomes outdated, and it will quickly become very expensive and time-consuming (or outright impossible) to maintain it in working order. Attitudes towards this problem ranged from refraining from the collection of software and opting in stead for manuals or other documents, that will give an impression of what the software could do and looked like, to either forcing doners into providing software in a format that will allow it to be stored in working order for extended periods of time or relying upon enthusiats providing their time and skill to keep the stuff running in a bottom-up effort.
I find it very difficult to make a decision on this point. Nevertheless, decisions need to be made, simply because the dilemma of the centrality of computers to virtually every aspect of (say) recent biomedicine and the short-lived and fragile nature of computer software confronts us and will do so increasingly in the future. We thus face a major museological problem. Let me provide a concrete example of what I think may be seen as a paradigmatic case.

In 1999, the Department of Biomedical Sciences at the University of Copenhagen got rid of the last of their cuvette-based spectrophotometers and bought a brand new Perkin Elmer HTS 7000 Bio Assay Plate Reader. The hardware of the new spectrophotometer was encased in the box seen above. The controls and reading panels, however, were software based, designed to work on a PC running Windows 98 with the dedicated software pre-installed by Perkin Elmer. From the computer, the slot for microwell plates could be opened and closed, wavelengths and types of analysis could be set, and results would be displayed on the screen. The instrument was impossible to operate without the proper software.
As time went by, the Windows 98 PC became stadily slower. The instrument performed completely satisfactory tests, but by early 2007 start-up for the computer lasted around an hour. Inevitably, the computer one day refused to function, and that’s where problems really began. Inquiries to Perkin Elmer revealed that this particular spectrophotometer, along with the software, had only been in production for about six months before being discontinued. The company were not able to offer another copy of the relevant software for installation on another computer, and a search for copies from second-hand dealers came up negative. In the end, a new Perkin Elmer spectrophotometer, slightly more automated but basically performing the same kind of analysis at the same speed, was bought as a replacement. The now useless predecessor was kindly offered to the Medical Museion.
The question now is: should we take it? My first impulse was to say no. The spectrophotometer is not complete, and we generally don’t take in objects that are not complete. Furthermore, the part that is missing from it is the very part that allows it to function. Remember that it was discarded not because of mechanical problems, but because of software failure. And missing that part is probably even more irreversible than any mechanical part in the machine, which could probably be replaced relatively easily. I find it very unlikely that we will be able to locate individuals or communities that will be able to provide us with the relevant software out of enthusiasm, and in any case it seems that the time and effort that would go towards coordinating such work is forbidding.
On the other hand, the object may still be useful to us in a museum setting. Obviously, we cannot run immunoassays on it, but we probably wouldn’t do that anyway, and many of the items in out collection, especially the more recent stuff, doesn’t work either. We have images showing the setup of the machine (see below), along with the manual, which features detailed description of functions and the user interface. We were also offered print-outs of the results of analyses run on the machine. In short, we do have the ability to say quite a lot about how this thing worked.

Perhaps the second impulse is informed by the notion that software is not really real, not really a material object, and therefore not really what museum collections are about? And if so, shouldn’t we really think quite differently about computer programmes? Information technology, digitalisation, and the internet is obviously challenging ideas about materiality and about the singularity of objects, and therefore the nature of museum collections. Software, not to mention the endlessley varies ways in which software is configured in specific settings, are highly contingent and preliminary constituents of the material aspects of recent biomedicine. And in my view, it is something that cannot be done justice to through representations like manuals or screen dumps. So, should curators regard software as secondary to more traditional objects (and thus to accept objects that are missing their software), or should fully functional software (at least in principle) be a requirement for new acquisitions?
28 Nov 2007 Søren
In the Computer History Museum’s (in Mountain View, Ca.) searchable collection catalogue I found items like:
Record 14 of 148
Title: Excel for Windows
Format: Software
Version: 2.1
Publisher / Manufacturer: Microsoft Corporation
Category: application:data-manager:spreadsheet
102642851
Gift of Ben N. Wilson
I cannot imagine they are not keeping machines that can run it. But would they be interested in collecting a Perkin Elmer HTS 7000 Bio Assay Plate Reader and the associated software? Even if this PE plate reader together with the software could in fact be classified as a computer, I guess the Computer History Museum would rather see it as a biotech analytical apparatus outside their collection focus. (And furthermore Perkin Elmer is not a Silicon Valley company :-)
This is the type of thing that we’re always debating in the Nat’l Museum of Health & Medicine. Personally, I’m usually in favor of taking them - as Soren said, you’re not planning on running the thing in the future anyway, even if you were capable of doing so. Black (or white in this case) boxes are boring, but without artifacts to hang a story on, what’s the point of having a display?
speaking for myself of course.
This particular item seems worth keeping if only for the interesting story surrounding its use and eventual breakdown. The object seems perfect to illustrate aspects of laboratory life and the biomedical technological development.
It illustrates a problem that almost all computer users can relate to - that of software being discontinued, the impossibility of finding software updates for outdated programs, the lack of support for programs across platforms (just think about the problems Microsoft has had with updating Vista), having well-functioning hardware that you basically have to discard as junk, and so on. These things say as much about laboratory life and the development of biomedicine in general as more ’succesful’ objects - it illustrates a whole set of issues about obsoleteness, which would make for an interesting topic for an exhibition.
Pushing the image a little further, the transient nature of software seems to illustrate something about the transient nature of knowledge and of scientific knowledge building. Researchers ‘run’ different programs (from post-structuralist to post-genomic) which at their installation seems futuristic and virtually open-ended in scope and usability. Over time people do impressive things with it, tinker at the user interface, but slowly the limitations of the software become apparent as new questions arise that require new answers. And a new generation of software becomes installed in the wetware.
Where that leaves us regarding the collection of software, however, I really don’t know. Yet another item on the laundry list of things to figure out.